In a high-performing organization isn’t it all right to expect great results? The flaw in this thinking is that it doesn’t adequately acknowledge the efforts of the people required to obtain the extraordinary outcomes Continue reading
The more relevant question today is how quickly that future will be adopted and what steps you need to take in order to ensure your relevance going forward.
Defining value as a combination of price, service and convenience where is your advantage and how do you communicate that? Continue reading